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辽科大财务处创新收费模式 圆满完成新生缴费工作

来源:本站原创    点击数:    加入时间:2019-10-13

 10月9日-10日,德甲平台2020年迎新工作全面展开。按照学校迎新工作会议的部署和要求,校财务处高度重视,精心筹备,详尽安排,创新工作思路,确保了迎新缴费工作顺利开展。

 今年的新生收费工作,财务处从缴费渠道便捷性和提高服务质量上下功夫,在提高工作效率的同时,最大程度减少新生报到流程。在缴费渠道方面,在以往批量划卡的基础上,与时俱进推出微信缴费方式,学生可通过关注“德甲平台财务处微信公众号”随时随地进行缴费,报到当天,无特殊情况不需再到财务处现场办理手续。为便于学生尽快掌握微信缴费模式,财务处制作了《2020级新生微信公众号缴费流程》,同时录制了缴费流程操作视频,在新生报到前期通过学院工作群进行了发布,使学生及时了解、掌握缴费渠道;在提高服务质量方面,财务处改变以往工作模式,除负责处理特殊情况的人员外,其他人员全部深入报到一线,在每个学院报到点安排专人负责现场咨询和缴费指导,放置微信公众号缴费流程展示板,遇到问题,现场答疑,现场解决,使学生快捷、轻松完成缴费。在工作过程中,定时整理发布学生欠费名单,使学院及时掌握报到当天未缴费学生情况,便于点对点引导学生完成缴费。

 在全体人员的共同努力下,2020年新生收费工作确保了在做好疫情防控的基础上平稳、有序进行,收费工作得到了学生、家长以及学院的肯定。截至10月11日,共缴费5134人,其中批量划卡缴费学生3609人,微信缴费学生1525人,新生缴费率达到98.45%,创历史新高。财务处表示,今后还将努力优化办事流程,创新工作方法,不断提高师生服务水平。(财务处 供稿

 

 

 

 

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